14 days after the blizzard they still had not shoveled out enough parking spaces for customers, so as I stop to ask where I should park, I'm greeted with "you can't park here!" and directed to an adjacent storefront parking space. The owner of that business was not pleased with this and I was forced to move again. I came in for tires having made an appointment two days earlier. I have never purchased hazard insurance in 30 years of car ownership and my dealer does my alignment. \r
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Without asking me first, Melvin prints out an estimate including alignment and hazard insurance and then scuffed at me when I told him that I was not interested and wanted only the tires installed. He still insisted on giving me the sales pitch as if I had no understanding of wheel alignment or hazard insurance. \r
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About an hour later with my car in the air with wheels removed and old tires removed from wheels, Melvin tells me that the tires I ordered are not in stock and that it will take about hour to
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