As a single mom, I was very impressed with Hancock. I have had experiences with several auto repair shops and Hancock is the first that has treated me fairly. I called several places for quotes on my repair and Hancock was not only the cheapest, they were able to do the repair right away. I had the opportunity to speak with not only one of the employees, but also the owner. Both were very knowledgeable, informative, honest and courteous. I had already priced parts I needed before taking my car in and they didn't up the price on parts or charge me delivery fees. Several of the other places I obtained quotes from were charging almost double what I would have paid for the part from an auto parts store.\r
Bottom line- I am taking my car to Hancock from now on and recommend others do the same!
Pros: Everything!
Cons: Nothing in my experience
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