I had a very negative experience at Patricia's. I was forced to pay for a toner/color service that did not take to my hair. Patricia (the owner) herself said in a very unfriendly, gruff, inarticulate way ""color was used, you pay."" I was stunned and although I contended that there was absolutely no discernible change in my hair color, she insisted I pay over $100. A smart and respectful business owner would have eaten the low cost of the toner, and in the process gained a loyal, grateful customer for life. Not so with Patricia, she let her greediness and unpleasantness take precedence, and now I am exposing her scamming to potential customers.
That written, Vincent is a lovely and experienced stylist, and he does an amazing bouncy, full of body blowout. He is the only reason to go to this salon, as his level of customer service and professionalism far exceeds most of the staff I encountered at Patricia's.
So please be very careful at this salon, they are unscrupulous price gougers. My advice is to be very clear in communicating only the services you wish to have, and confirming the prices for each service upfront, so you do not pass out from shock when it is time to pay. Just a little tip from me to you!
Pros: Vincent is lovely, a skilled stylist
Cons: Unprofessional, Unscrupulous, Terrible Customer Service
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