1. NONE of my dispatchers are drug addicted. (I do random drug tests on all of my drivers and dispatchers).
2. The staff are clean, and so aren't the cabs.
3. There are no prioritizing of calls other than people that have to get to work, or the airport, or to doctor's appointments. (Yes we take time calls).
4. We are fully aware that our radio dispatch is being monitored by several other cab companies, who we have in fact, caught stealing fares, and for which the passengers have told us.
5. Our drivers are licensed professional taxicab drivers (King County and Pierce County), and have had their criminal backgrounds checked.
This sounds like it was written by someone that used to drive for the company, and whose services I had to terminate due to lack of professionalism.
And yes, we are aware that other cab companies are stealing our fares, (we have caught them).
Our taxicab drivers have real Picture ID licenses, ask any taxicab driver to show their PICTURE Taxicab licenses issued by the county they are picking up in.
If they don't have one or two, ask them why.
And this is the first time I have posted here. One of my customers brought it to my attention today.
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