I have been going to Plaza Azteca since they were a little hole in the wall place years ago. Since they have upgraded and became fancy, they have lost the most important thing.....customer service. We got there at 6 pm and was told the wait was 30 minutes. An hour later I ask the lady about the wait. She told me 15 minutes. It wouldn't have been an issue but I saw them seat people who came in after us with the same amout of people in our party. Not once but three times!!!! When I asked her about it , she just said sorry.... and proceeded to sit the other parties. By that time my two kids were starving and we left. I tried to contact the manager the next day....but he was to busy to come to the phone. awesome!!!! I'll take my business elsewhere.
Pros: nice ritas
Cons: the worst customer service
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