My husband and I were devastated when our new 2010 Camry was damaged on the side of the car. It's always been parked at the side of the street and we've never had any problems. It's been less than a year of ownership and nonetheless, we were stressed about the inevitable repairs and of course the expected bill. Well we were finding out places on the internet and happened to see that the majority of the reviews were all negative, none to our surprise of course. However, this repair shop garnered the most positive reviews. We were a little skeptic at first and since my husband was at work and I'm 5 months pregnant, I decided to take the risk and go to someone with positive reviews. Well we couldn't have been more happier and satisfied!\r
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The owner of the shop was called Naum and when he heard of the damage, he first asked if I was alright and safe. He even drove to our house to inspect the car, told me to follow his car to the shop and after the price estimates, he even drove me back home! Also, Naum said that he would research the best rates for the replacement parts of the car. I have not experienced this type of royal treatment before. Naum said that the repairs would take about 1 week to pick up the car after the repairs and in less than a week, I was instructed the car was ready!\r
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The workmanship was flawless and I'm sure my husband would be extremely pleased when he sees the car tonight. Did I mention that he even waxed my car? More than that however, Naum's professionalism and respect for his patrons was what gave me a lasting impression. I will not forget the experience I've received from Naum and Direct Drive and you wouldn't even have to ask me for I am more than willing to recommend all my friends and family to Naum and his team!\r
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Since I read the positive reviews from this repair center, I felt that it was important to contribute our experience and add to Naum's growing list!
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