I am so annoyed with this unprofessional company. I made an appointment for Apple to come fix my frig the next day and they told me they would call the next day to confirm. I thought it was more of a heads up call to let me know when during the three hour window they gave me they would be coming. I should have known then that something was fishy. The next day rolls around and I am anxiously awaiting my 10-1 window. It's getting close to 1 and I have gotten no call-so I call them. The girl on the phone says she needs to call the technician to make sure he is on his way-another bad sign. She calls back a couple of minutes later and explains that the guy got stuck in his car and so I should probably reschedule for tomorrow. Okay, I know I was calling Apple to help out just two days after a big snow storm, but come on, they can call to let me know if they have gotten stuck. I think the guy never had any intention of ever coming on the day I scheduled it. I think it was unprofessional and rude. I stayed home from work.
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