Oh, how I wish I had paid better attention to the reviews already written here!!! I took my grandson to make a Christmas gift for his mom and had a TERRIBLE experience. As totally novice ceramics people, we got NO direction as to the order of how we should paint our item or even what our options might be. We arrived shortly after they opened and they weren't busy at all, so it wasn't an issue of staff availability. I also felt the prices were high for what we got and was very unhappy with the finished product. When I offered a respectful complaint while picking up the product, my name and number were taken but I have heard nothing from anyone at the store. Terrible customer service and I would NEVER recommend this place to anyone, so plate painters beware!
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