We inquired to get an estimate on the cleaning of a sofa in our living room. I mentioned we had an ""insurance"" policy purchased from where we bought the sofa. Len reviewed the policy and walked us through how to contact that company and the questions to ask. The other vendor cleaned the sofa but Len came back to the house to inspect their work to ensure we received quality service.
Although we did not have our sofa cleaned by Complete Carpet, Len was very knowledgeable about fabrics and answered questions on what would be the best carpet material to purchase given we have cats and dogs.
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