I think that TOS is very knowledgeable about the brands they service and seem to always know what the problem is. When I talk to Tom he categorizes things according to what should be done now, what can wait until later or may not ever need to be done, and also potential repairs that are safety issues. Then I have enough knowledge to decide what I want done right away and what can wait. I don't want to spend a lot of money on my very old Camry and it is nice to have options explained to me. I never feel like this place is trying to do more maintenance and or repair than my car needs, just to make a buck.
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