I wanted to add my review, as I had the complete opposite experience with Thermal King Windows. I am not a person that takes the time to write letters, however, when someone is exceptional, they deserve to be recognized. The installment quality I received was perfect. Charlie and his crew were very personal and professional.
I am so pleased with the windows. I was extremely wary about the different window companies, their quality, cost, double pane versus triple pane and appearance. I had Champion and Rolox out twice, the Thermal King out three times before purchasing. I was showed more ways to test windows, temperatures and quality than colors of M&Ms. The cost of windows was so expensive and Rolox even tried to bait me in with a guarantee to pay back if the windows did not pay for themselves in a few years. After investigating there was no way I could have recovered $20,000 in savings. What they were hoping was that I would get tired of keeping the records required, or move. However, if someone had only a few windows in a smaller house and they were in bad shape, this might work. But it would require lot of record keeping to pay off. My opinion, it was a scam.
The difference between double and triple windows was decided by checking the noise outside, the temp and stronger frame of the window structure. Several companies advised to use the double window that it was plenty. My question was then why do you make triple? My daughter in law replaced her windows from Window World. While we remodeled her residence, I had plenty of time to observe her windows. They were double pane and did a decent job of blocking the heat and cold. However, after comparing them to my Thermal King triple panes, I liked the total heating and cooling effects. The sound of triple pane stops the outside noise greatly and the condensation on my windows on early cool mornings and high dew days this quickly goes away and is a result of the triple pane. The double windows do not do this, showing me just how better the triples really are.
I would also recommend getting the wood grain on the inside to the windows to match the trim in the house. It makes my rooms stand out and be noticed, especially when you use the wood venetian blinds.
In closing, I would say that I am very pleased with the quality of the windows and workmanship. The cost that I incurred was much more than anticipated, but end result was worth it. I have 33 windows to demonstrate. I did a lot of checking on windows and would not mind helping someone make a decision. I can’t imagine spending a lot of money for replacement windows to find that someone settled for less and then had to live with them for a long time.
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