I had Niagra pools come out and fix my spa they charged 55 destination fee and 95 dollars for the first half hour they fixed most of the problems and i may add very well. however they did have one part with them. so they came back two weeks later. but to my surprise they again charged me a destination fee they said discounted to 35 dollars and 95 dollars for the 1st half hour my cost 123 dollars if they had the part it would of cost me 45 dollars their reg hourly charge is 22.50 per 15 minutes and it took 1/2 hour . what a rip off they don""t bring the parts needed to do the job and they double charge you on the service call charge and the double hourly fee for the 1st half hour. When I questioned the charge they felt I should be satisfied with the 20 dollar discount they gave me.to make things even worse between the first service call and some things that I chose to replace i paid them over 900 dollars. I would like to add that the sales people at the voorhees store are very nice but forget about service. in todays world it is all about service. my last statement would be buyers beware. as long as you never need them for service you probably won't get ripped off if you do need service expect them to gouge you with exorbenant charges.
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