I was on my way to buy a new vacuum when I passed Desco Vacuum on 14th Street on Monday 11/15/10. Planned to go to a named department store but decided to park my car and check out the store. I didn't expect to walk into a more friendly place of business. Mr Desilva, the owner, was at the counter and had such a warm smile as he said hello and how can I help you. I explained to him that I needed a vacuum for wood floors and berber carpet and needed a a vacuum that could be used for both. He took me on a tour for about 1/2 hour explaining the cons and pros seemed he knew what he was talking about and said he has been in the business for over 40 years, three generations. He then introduced me to his wife Grace who was in the back of the store, who was the bookkeeper what an enjoyable couple. They made me laugh and felt that they really cared. Well I bought the vac. I realized that the experience was so satisifying just to know there are still some family businesses out there that are genuine and are really there to fill your needs and really care. Thanks again Rich and Grace I will be back.
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