We regret we didn't give you the service you expect & deserve. Since you were a customer & kept coming back for several years you obviously had been happy. True we didn't solve your noise although we weren't given another chance. According to Les Schwab it was your strut tops. Regardless you agreed the struts were worn & needed replaced. The $486 incl. maintenance. The $102 was for diagnostics only. I regret I didn't call you to discuss further what we found.
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