On Tuesday 11/09 I called this place of business because I needed help after a dump body insert slid out of my pickup truck less than a half mile from Muldoon's (J&B Auto) location near Eats and Sweets. I dealt with Muldoon's in the past with previous owners and always received quality services from friendly staff. On this occasion all I got was a run around from this company's owner. The owner wanted to charge a ""starting fee"" of $150.00 just to assess how to lift the bed into my truck. I suggested to the woman on the phone that since they wanted to charge so much money they might as well pull the bed onto a rollback and take it to my house which is less than 3 miles away from that point. After placing me on hold again for 5 minutes for the third time while I'm on the side of busy Rt 611 this woman tells me her boss doesn't want to winch the bed onto his rollback because it might scratch it. What is that all about? So in other words if Muldoon's gets a call to an accident scene and a car lost it's wheels due to the wreck, Muldoon's (J&B Auto) is going to turn down the tow to avoid scratching his truck? That comment left me speechless. They sent one guy with a wrecker basically who did nothing because I didn't have $150 cash on me. They refused the $75.00 cash I had on me as a partial payment even after I offered my driver's license as collateral until I could go to an ATM for the remainder. I offered a check for the balance (since I'm local) but that was refused as well. The driver took $35.00 from me for doing nothing and I was left on the side of 611 in a bad spot with a dump bed laying in the road as it was getting dark out, creating a hazard for other drivers. This guy is a the worst business person ever. DO NOT get involved with these people. I've been in business here in the Poconos for 25 years and NEVER treated any customer like this company treated me.
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