This place does not even deserve a one star rating.
I went in in the middle of the night for a abscessed tooth. My face had a golf ball sized knot from the abscess. Upon my arrival I signed in and was back in the back very quickly. However, when the Doctor came in my night went from horrible to worse than horrible.
The Doctor who calls himself Dr. Happy wanted to stick a needle in my gum and inject Lidocaine to numb my tooth until I could get to the Dentist the next day. Through tears of pain, and fear of needles I asked him if I could lay down and was shaking and scared. He immediately ripped off his gloves and said ""I can't deal with this, you are uncooperative."" I told him that I was uncomfortable having him stick a needle in my mouth while I was sitting up on a bed. He told me to get out of the ER (and this after he swiped my debit card for $100.00).
When I stated that I wanted his supervisors name that's when he became even uglier and called for the HPD officer who was sitting in the waiting room. I explained to the cop that all I asked for is to lay down and the physician became irate, and is now even more irate because I am asking for his supervisors name. I then looked at Dr. ""Happy"" and told him I wanted my money back, I did not get a service and since he was kicking me out I wasn't going to pay. He said fine and yelled at the nurse to go tell the reception to ""Give me my d%mn money back and get her out of my ER.""
I went to west Oaks hospital where I was treated wonderfully and the Doctor was comforting, compassionate and eased my fears, and allowed me to lay down.
Yesterday I received a bill for $100.00 and saw they billed my insurance for over $400.00. Today I am reporting them for fraud to the Attorney Generals Office, and Aetna.
Then I find out from other people who have gone they have also been treated rudely by either Dr. ""Happy"" or the nursing staff!
It may be fast treatment, but it is expensive and the treatment you may receive is not worth it!
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