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worst customer service, ever - Review by citysearch c | The Bridal Boutique

The Bridal Boutique

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worst customer service, ever 11/29/2010

Wow....normally I don't bother posting reviews but the experience I had at the Columbia Bridal Boutique yesterday really warrants one to possibly help other brides and bridesmaids avoid wasting their time at this place. I went there to look for bridesmaid's dresses for my best friend's wedding. If the salesperson had actually introduced herself, or said more than two words to me or any of the other girls, I would be posting her name...she was the most unhelpful, condescending, rude, and snotty sales associate I have encountered in quite some time. She acted like it was a HUGE burden to help clip one of the girls into a sample that was way too big...really? That's your job, and you should do it with a smile, or at the very least just without a nasty attitude. If only she got a commission for rolling her eyes and mouthing rude comments about us, she'd be a billionaire! The only inclination she, or anyone else gave of actually caring about making a sale was when we said we'd keep looking and she proceeded to pressure everyone with some excuse about how every dress designers' factories shut down for the entire month of December and we all HAVE to by TODAY!! From speaking to previous customers, or once potential customers, I've learned that this is not a unique experience or just a sales associate on an ~off day~...I've heard NOTHING positive from anyone about their customer service. On top of everything else, the store itself and the sample dresses are extremely unimpressive, not clean, and poorly organized. Seriously, don't waste your time! more
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