I hesitated to visit this store because of the reviews here but I went anyway to see for myself. I made a total of 3 trips in 3 days looking to buy my first rifle. The staff was attentive, polite, and very informative answering my beginner questions being new to rifles. They greeted me when I walked in but left me be as I walked through the store. I never stood at the counter for more than a minute without at least being acknowledged that someone would be with me and this was on a Friday and Saturday so they were busy. They even asked my wife if she needed help as she patiently waited for me.
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