The wood they delivered is wet and wild. Wont burn without lots of effort. Once you do get it burning all it does is hiss and smoke. When we called the guy to tell him about our concerns he told us to put a fan on the wood to dry it out. Wait? I thought the wood was seasonded and dry. Oh yeah, we already keep the wood in the gargage, he said that we made it worse! Hmmmmm! He also told us that we should take the grate out of our fireplace and burn it on the brick surface. I dont know about you but I have always used the grate in the fireplace without any problems. We were also told to not us kindling on the wood. That all we had to do was put a firestarter in the fireplace and put the wood on top of it and it would burn.
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