I've never, ever, ever, had a mechanic manhandle my car the way it was done during initial diagnosis, and I've never had a car returned to me dirty. The steering wheel was greasy, the gear shift knob was greasy, the keys were greasy, the door handle was greasy and the floor mat was filthy. We scrubbed the hard surfaces with a cleanser and then with glass cleaner AND then I used a baby wipe that came away dirty from the remaining grime. Didn't like the customer service guy, either. Very defensive when I expressed concern. Oh, and no storage lot, so your car sits on the street before and after it's serviced.
more