In a word, personalized. Very skilled personnel, welcoming, you always see Dr. Shale, even if it's for teeth cleaning. Nancy and Meg are always available to assist in the most professional and efficient manner. Kerry, and the dental tech I saw on Monday are both excellent, thorough, personable, and caring. (Not to exclude anyone else, but I've had appointments, lately, with only the two above mentioned technicians. While I was there, due to a computer glitch, there was a double booking. Dr. Shale stopped what he was doing, came out, and arranged to accommodate everyone. Where else would you find that kind of service?
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