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bad coupon experience - Review by citysearch c | Grettacole

Grettacole

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bad coupon experience 11/3/2010

I tried to schedule an appt. to use my BuyWithMe coupon for a facial but was unable to get an appt. 3 days in advance. Thus, my coupon is expiring and Grettacole's terse response is "you should have known you had 6 months to book the appt." The coupon says to book at least 24 hours in advance. If you are going to be as busy as a doctor's office, then you need to make that clear on the coupon. To me, it seems that this company focuses on overselling coupons and and then not honoring the coupons by claiming the wording says "subject to availability." Very poor customer service. Be warned if you buy these things to book weeks or even months before expiration date! more
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