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Problems with switch from Veolia to Allied - Review by citysearch c | Veolia Environmental Svc

Veolia Environmental Svc

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Problems with switch from Veolia to Allied 11/18/2010

First, I do not remember getting a letter they were switching all our accounts over from Veolia to Allied Waste. We are going on 3 weeks in a row where the recycling has not been picked up. The 1st week, I watched the guy just drive by. Week 2, he picked up only the small green bin. Looked inside the Veolia approved container I had (think smaller rolling trash can) and left it and only took the small green bin. Week 3 (today) we will see. I spraypainted in LARGE ORANGE LETTERS "RECYCLE" if he doesn't pick it up today, I will be pissed. I made a call to the Veolia number and was surprised when Allied answered. I asked why they didn't pick up my Veolia approved recycled container and she said "Allied needs you to write "recycle" on it." It would have been nice to get a letter in the mail explaining the new changes at least. That would be customer service! C'mon people, I cannot read your mind! Later same day.... Happy to say I watched the recycle truck pull up, dump the small green bin, dump the cardboard box I had out there. He then looked right at the rolling trash can spray-painted in bright orange "RECYCLE" and got in his truck to leave WITHOUT DUNPING IT. I ran outside in my Pajamas, He waved to me and said he only picks up recycling. I said "IT IS RECYCLING. CAN YOU READ?" and pointed to the bright ORANGE letters- RECYCLE, painted on 2 sides and the lid. My god, The fact that I pay $85 every 3 months and have to tell them how to do their job is beyond me. more
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