I spoke with someone yesterday and explained that I needed an estimate for repair of damage the previous owner sustained. I only wanted an estimate and could not commit to repair at that time. I was told I could bring the car in and they would look at it and give me the estimate. I would most likely have brought the car back to SRH for repair.When I arrived the person I had spoke with was not there. I was told that they would only look at the body damage and could not put the car on the rack to look at it unless they were going to fix it. I was very annoyed and told them I had come because I was told they could give me an estimate. When I left the person I had been speaking with told me to "have a nice day" in a very sarcastic manner. I will never go to SRH again and will encourage people I know who own Honda's to go to another Honda Service Department.
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