My name is Delton Hayes, owner of Delton Hayes Jewelers. I am writing in regards to the review stating we ruined her watch. We literally change hundreds of watch batteries a month. We have a success rate of about 99%. In the case of the ladies Seiko watch, there
are certain critical things that are required to make a watch water resistant. These are not addressed in a standard $10 battery replacement. If you take your watch to have the battery replaced and it is a watch you intend to swim in, please notify the store where you take it. They will then be able to inform you of the additional steps and costs involved.
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