I have gone to Netherworld every year for the past 4 years. My sister was visiting and went solely to take her on the experience, which has always been and truthfully still is an amazing experience. When we were about to pull in, we counted 8 empty parking spaces right in the parking lot. This was luck because I have a chronic case of gout, to which I a recovering from a flare up and was already not looking forward to the long line. When we tried to pull in, a traffic person stopped us and told us they weren't allowing any more people in. We pointed out the empty spaces, but the guy said ""something happened, and they aren't letting any more people in."" It was what it was, so we drove half a mile up and paid $5 for parking. As I hobbled half a mile back, I was shocked to see car after car driving in without consequence. I sprinted to the guy and asked him why. He said they were letting cars park. I asked why he didn't let us park, and he told me that it didn't matter. I asked for a supervisor. When the supervisor came, instead of talking to me, he went and talked to the guy that was directing traffic, than stood around a minute or so before introducing himself. He explained that they just weren't letting people in without any real good reason, but I could park now if I wanted. I explained everything, how much my foot was hurting. He offered nothing. He didn't offer the $5 for parking we had to pay off my ticket. He didn't offer to move up up in the line because of all the walking I already did and my condition. Nothing. I hadn't raised my voice or cussed or said one threatening thing, and he became rude. I had been recording the conversation, and when I revealed this, he called a cop over to me. I had no weapon, had committed no crime, made no threat, and was completely sober and simply stating a reasonable customer service complaint and he called the cops. Don't get me wrong, Netherworld is top notch, and I love it as much as I love halloween, but I can't ever go back there. I was embarrassed and insulted by Pete, the supposed supervisor, and the discriminatory and apathetic attitude I was met with was disturbing and distressful. I couldn't enjoy my evening with all the pain I had. When someone is injured, in pain, or invalid on the bus, another person will give us their seat on a bus for them. Pete and Netherworld made a person in pain park half a mile a way and walk half a mile there, and half a mie back, when parking spots just 30 feet away were open, available, and plentiful.
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