As a small biz owner, I was excited to find another small biz owner around the corner that I could take an expensive laser printer to for repair. I have had a HORRIBLE experience though! Everything from taking 2 weeks to diagnose my printer (only to discover they couldn't fix it) to never calling me back when they said they would to at least let me know the status to returning it to me without the power cord! I feel like they've completely screwed me and they haven't even refunded the $30 diagnoses fee. Do NOT give them your business! I urge you!
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