First off, they arrived on time, which was 8:30 in the morning. They were friendly, asked if I wanted to get any additional areas done,or if i needed protectant (which they showed me a sample of to prove it works). There proces for cleaning was amazing. I was seeing the results right before my eyes and my carpet transformed with ever swing of there vaccum tool. Wow. They cleaned up after themeselves, and the overall experience was great.
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