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RIPP OFF - Review by citysearch c | Verizon Wireless

Verizon Wireless

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RIPP OFF 10/5/2010

I went in and bought a new phone for Verizon and I was in my full upgrade and had a $100 credit. I left the store and then started to look over my receipt and noticed that I only got a $50 credit off the price off the phone. I contacted Verizon and they stated that yes the ""dealer"" only gave me a $50 credit in error. When I contacted the store they stated that for that phone even though I was authorized $100 credit towards a new phone they were only authorized to sell it with a $50 credit. I told him that the verizon company was willing to give me the $100 credit that I am due and his rely was ""fine return the phone but you will have to pay a $35 restocking fee and you will only get a profit of $15"". I was so irrate at that point as that is horrible customer service!!! BEWARE THEY ARE SCAMMERS !!!!!!! NEVER DOING BUSINESS THERE AGAIN!------after posting this review they gave my card the $50 credit that I was due. Still will not do business with them again as the initial response was horrible and I had to insist on something that was honestly due to me. more
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