Last week we had 3 different people from WNG come out to our house. The first guy was there to give an estimate for putting in a gas line to convert to a gas range from electric, and for some repair work on the heating ducts. He did the estimates, spent as much time as I wanted explaining them, and was very clear and knowledgeable. Very helpful and it was nice to have someone take the time to go over the options and explain everything so clearly. The second guy did a routine furnace cleaning. After finishing the job he also took the time to answer questions, show me what he had done, and give me tips about how to get the most life out of my old furnace. When I had a question about a duct that didn't seem to be delivering any air, he went under the house and investigated, and diagnosed the problem. He also gave me other advice about reducing the noise from the air return. Third guy was there to clean the ducts. I couldn't say enough about his work. He was there well into the evening, did excellent work, and was very professional and courteous about being in and out of the house. A week later, we had them back to install the gas line and seal the ducting. This was guy number 3 from the previous week and again, not only did excellent work on the jobs he came to do, but found other problems and fixed them as part of the deal. While checking his newly installed gas lines, he checked the furnace and water heater, found some leaks and fixed those lines too. While sealing the ducts, he found ducts that were not properly installed and fixed the connections before sealing the duct junctions. He was there for nearly 12 hours, very courteous, and willing to answer questions any time. Way above and beyond.
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