The cost of dental work should be explained to the client prior to fixing the issue. Reason, I had a crown put in never had one before and assumed it would cost about 500. Never thought to ask and when I received the bill it was over 1200. This was a shock to me. Obviously I had the money but after having intense work done on me and seeing the bill it left me uneasy. Also, I discovered through your automated announcement via the hold feature on your phone you provide an option to pay this bill on a no interest account. I would have preferred to have know of this information. This information is not easily known when you walk into your office. I just found out about it by accident and unfortunately after my bill was paid for. During these economic times, it would help to understand all of your options regarding cost and ways to lessen the impact of a big dental bill.
more