His crew showed up a little ahead of on time which was great. They offered options as to how to thaw out a frozen sewer line. They assisted with the process and had the line clear in a few minutes. Rich called to tell me that the crew would be arriving soon as his crew was pulling out of the driveway. We had a good laugh about the call and how the line was cleared.
Pros: Helpful,On time, Calls backs
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