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Office staff rude, unhelpful, unprofessional! - Review by citysearch c | Deyerle, Lisa M, Md - Cave Spring Family Practice

Deyerle, Lisa M, Md - Cave Spring Family Practice

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Office staff rude, unhelpful, unprofessional! 1/26/2010

It's such a shame that that the doctors at CS Family Practice are excellent but I will not return there or recommend the practice due to the imcompetent office staff. Everytime I have called to make an appt or to have a nurse call me back it has NOTHING BUT A DISASTER! I was called HONEY! ""Oh, Honey, we just don't do that here. I had seen the doctor who told me to call back if I was not better within 3 days and an antibiotic would be called in. I am told by a secretary. ""Honey, we just don't do that without being seen"". I told her AGAIN that I HAD been seen................. it was an utter NIGHTMARE. An office staff member actually hung up on me! This not the first time this kind of thing has happened to me or friends of mine. Pros: Doctor Deyerle is excellent. Cons: Office staff! more
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