I went to see Dr. Bills for my annual exam at a time when my husband and I had been trying to get pregnant for about 5 months. I had some concerns about this and Dr. Bills put my mind to rest and reassured me that I should be fine conceiving a child.
However, a couple months after my visit, I used their website to "Send the nurse" option and asked a question regarding my efforts to get pregant, a question that I hadn't thought to ask the doctor. The response I received was basically "We told you at your last appointment that the definition of infertility is trying unsuccessfully for 12 months. Either wait the 12 months or have your husband go to a urologist."
I am looking to find an OB-GYN to work with through out pregnancy and this response told me that whoever responded to me could not be bothered to actually answer my question. Lastly, I paid my co-pay at the office and another company that they used for testing my pap sent me a bill. When I called Alliance about it, they told me to call the testing company and straighten it out. Thanks, very helpful. I am going to go elsewhere to a OB-GYN that has better office staff and customer service.
Pros: Doctor Bills is a great doctor
Cons: Nurses/Office Staff
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