I'm new to Nashville and one of the worse things about moving to a new state is trying to find a new automobile shop! I've tried other places in the 7 months I have been here but I will not try any others after today! \r
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The employees at Kwik Kar should do presentations in business college courses on how to run a successful, exceptional business. They know how to execute top-notch customer service and they execute it well! From the manager behind the front desk to the technicians behind the glass in the service area nothing but smiles, respect and making you feel like they appreciate you being there. \r
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Then there's their knowlege and honesty. It's so rare to find an automobile shop that takes the time to not only tell you what needs to be done to your car but takes the time to explain why it needs to be done and how it's going to be done. They will let you know what needs immediate attention vs. what can wait until later without a major mechanical or financial melt-down happening in your life! I just dropped in for an oil change (no appointment) and left with my car cleaner (they vacuum it for you) and running better than it has run in a long, long time (it was in dire need of a fuel system flush). \r
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Have you ever seen that episode of Seinfeld where Jerry is trying to find a new mechanic after Elaine and Putty break up? George says: Well, of course they're trying to screw you. What do you think?That's what they do. They can make up anything. Nobody knows. ""By the way, you need a new Johnson rod in there."" ""Oh, a Johnson rod. Yeah, well, you better put one of those on.""\r
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The wonderful employees of Kwik Kar will be kwik to tell you..... there's no such thing as a Johnson rod so you don't need one replaced! I LOVE not having to worry about my car!!!!\r
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