We bought a Konica from them, and this machine barely stays functional. We have had over 100 service calls, sometimes multiple a day. We are a printing company, so we need a high level of up time, and we were sold a machine that won't do what it was advertised as doing. POA refuses to replace the machine, only replace parts (probably OEM equivalent i.e inferior parts from China). Stay FAR FAR away from this company, and buy direct (our other machine we have we bought direct and it is night and day difference!)
Pros: Nice sales people
Cons: They don't back their machines
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