Some friends ordered me flowers that were delivered to my house. The arrangement was gorgeous and they were accommodating to my allergy to lilies. However, on the second day, two of the flowers had died. I called Raelene's and spoke to George (I think) and he was VERY nice. I didn't even mention wanting a new arrangement but he offered. He even called back to ask if it was okay to wait a day since they were getting in a shipment of straight from the farm flowers the next day. When my new arrangement arrived it was also beautiful!
The combination of unique, well thought out arrangements and the above and beyond customer service has secured me as a customer for life!
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