I would DEFINITELY use them again. They gave me a 2 hour window. Called me when on the way. Were on time. Courteous. Even sent me an SMS text message confirming the credit card charge. Tech guy explained the repair. Was maybe (?) pricey - $75 fee for the drive, plus $67 in labor for about an hour. Hey, overall i'm pretty happy. Wish it hadn't cost QUITE as much, but it's cheaper than a new washer.
Pros: prompt, friendly, competant
Cons: maybe a bit pricey? not sure
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