I had tried to schedule an visit for a previous service was unable over the phone the office manager is so rude he told me he would call me back because there was to many people in front of him at the time I was never called back, I went in to the office and tried to schedule a visit the lady told me i would have to wait because she was busy. when the man came up to the desk I asked if I needed to call to schedule instead of just making an appt he said yes call we have a answering service now. I tried to explain the lady was making me wait just for a appt he was rude and unprofessional he literly told me to settle down like a child I was not treated with respect he finally decide to make my appt he automaticaly asked for how many childern I beleive he assumed me being mexican I was wanting the free exams that they are offering, I will never go back to that office I have switch dental providers they are busy but we as patients are the reason they have a job and they need to mulit task not make patients wait till they finish what they are doing especially if the customer takes the time to walk in to the office I have worked in the medical field for over 15 years and never have I told my patient wait im busy in with something else an appt is so simple just get it done then you can continue with what ever else, but again they must lack friendly customer service skills and must not be able to mulitask like the job requires if their in such a bad mood maybe they need to change fields!!!
Pros: Rude staff
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