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Proceed at your own risk... - Review by citysearch c | Myhome Design & Remodeling

Myhome Design & Remodeling

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Proceed at your own risk... 9/4/2009

My husband and I hired My Home Renovation to install new vinyl siding on our home almost 2 years ago. We selected the top-of-the-line product to in hopes to increase the value of our home and for energy efficiency. After a few months, we noticed a cosmetic issue with the siding and while still under warranty contacted them for repair. After a few months of runaround, we were told to contact the warranty company. We did. Again, after months of runaround, they notified us that the product we paid for was NOT the product that was installed on our home! We, again, contacted My Home to resolve this issue to no avail. Only after sending a certified letter to the owner of the company were we contacted. He admitted to us that indeed it was not the correct product but instead of offering to replace it - offered to ""give us added value"" by means of another service - which after on-line research is a DIY project that would cost just over $100. We were not going to be duped again. We requested the product we paid for be installed on our home. They have yet to do so and have filed a case with better biz and have contacted a consumer fraud lawyer to file suit against My Home. Cons: Too many to count... more
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