I have been a customer since 2004 and have had multiple hair cuts, color, highlights, massage, facials, waxing, manicures and pedicures. So I feel I can give an honest opinion about these services. My hair stylist is one of Parisian's color specialists and it shows. She does a wonderful, professional job. She keeps educated on latest techniques and products, attending conferences several times per year. She actually listens to what I want to do as far as style. I have yet to have a bad haircut or color. The massages are among the best I have ever had. And I speak from much experience, as I have had many massages from many places in CT as well as other surrounding towns at very high end spas. The massage rooms are relaxing and the massage therapists are very talented and professional. Their facials are excellent! I get my brows waxed and will not go anywhere else ever! I have had "botched" jobs before but never here. The salon is very clean and tastefully decorated. I have read the negative feedback and agree that it can get a bit crowded in the front reception area, however, I have never had to stand for lack of places to sit ( and I usually go at prime time for business). They do an amazing amount of business and this does result in alot of traffic. Also, I have never been treated rudely. The staff, from the front desk receptionists to the stylists to the owner have always been quite friendly and accomidating. I am always offered wine, water, soda etc. during any service that is lengthly. They have even offered me food because they knew I had come from work and would not eat until quite late! I came there as a customer not knowing anyone personally; these are just nice people. This is not a salon that leaves you with the impression that the staff are stuck up and snobby as I have experienced at other places. As far as some of the negative comments about manicures/ pedicures, I feel they do a fine job but that it not their forte. Yes, the girls there (in mani/pedi area) can be too open with their conversation at times. However, many of the Asian nail salons have technicians that also talk a mile a minute, do not speak English, and for all I know are having the most inappropriate work conversation around, but I can't understand them. I have not heard one inappropriate word from any other part of this salon aside from mani/pedi, which is isolated from the other areas. The prices for hair can be steep but I feel you get what you pay for. Other services (massage, facials, waxing) are right on target with pricing; competitive. They even offer specials at certain times of the year. All in all, this is a top notch place with dedicated, professional staff who take pride in their work.
Pros: Very best Hair, Massage, Facials and Waxing.
Cons: Mani /Pedi's Average
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