Let me begin by saying I have never ever been to B&D burgers before. We stopped through Savannah to visit a few friends and decided to go to B&D Burgers for dinner. It's a really nice place and the waitress was nice and than it all goes downhill from there.
My friends ordered cheese fries and the cheese was hard and burnt so they sent them back. One of my friends noticed that the waitress went straight to the manager and they both looked our way. The waitress than brought out a "new" batch and they were even MORE overdone than the 1st time. We asked to speak to the manager and she came to our table with an attitude saying that that's the way they did the fries and that there was nothing she could do about it. She was defensive from the get go and even tried to bring me into the argument asking me if I thought my fries were overdone! My fries didn't even have cheese! She asked us if we wanted the fries or not and we told her no, she said fine and stalked off. Goes to show the customer isn't always right.....I wont be going there again.
P.S. I asked for my burger well done and it was pink in the middle. Is that the way you just "do" burgers also?
Pros: In beautiful downtown Savannah
Cons: Bad service, ok food
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