Carin A., I would like to apologize for the experience you had at Rose Rock Veterinary Hospital. The management is very concerned about your experience because we genuinely care about your pet. If we have staff, including doctors, that did not treat you with the utmost concern, we would like to know about it. Our goal is to provide you and your pet with quality, caring, and professional service. We apparently let you down. Please call us so we can discuss what happened. We take these matters very seriously and would like to get additional information. We would also like to apologize personally. Please contact either Crystal, Practice Manager, or Dr. Fritzler.
more