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Bad Customer Service - Review by citysearch c | Sky Wash Detail Lube

Sky Wash Detail Lube

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Bad Customer Service 8/18/2009

I could understand charging $30 for a car wash if the service was outstanding or perhaps you got a quality car wash; however at Sky Car Wash...neither of the two apply. I'm not sure what type of employees they aim to hire but it's certainly not due to their customer service skills. In addition, they do not hand wash your car. It's a drive through like any other place in Atlanta, that would generally charge $12. They fall over themselves to cater to the high rollers, but for the average car washer, you're lucky if they even get the soap out from under the spoiler. There's no question that they work for tips so nicer car=higher tips so they treat the customers accordingly (note I have an 08 Maxima and they would prefer my ""cheap"" car not be parking in front of their fancy building). Nonetheless, when I questioned some spots left behind...the sales guys acted like they didn't have time for my petty demands and basically told me they have thousands of customers and can't give everyone so much attention. Well, for $30 plus tip, I'd at least like for it to appear like an effort was made. Outside of the poor service and exceptionally poor quality, the sales guys are extremely pushy and over the top and are more concerned about breaking a nail than providing good service. (By the way, from what I can tell, they only hire men for the ""sales floor""). I will never visit this place again. I hope that others will think twice before wasting so much money on a low quality car wash. Pros: Nice lobby. Wifi. Cons: Quality, Price, Customer Service more
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