We were able to completely customize our furniture with the guidance of Hannah Schoof, a design consultant in the Santa Monica store. She was knowledgeable, present, and helpful without ever being intrusive. With her assistance we ordered new furniture and reupholstered some of our existing pieces to match. We especially appreciated The Sofa Company's enormous range of style, fill, construction, and fabric options; and would recommend them to anyone with specific design requirements.
Pros: Breadth of selection and excellent support
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