I read the headlines and some of the ""reviews"" and if i had believed the @#$% in them I would have been scared to answer my phone. The facts are I just finished paying for my car with this company. 4 years! My wife and I have seen people come and go, had good service (and some bad) but one constant was their manager Karen. We struggled in our time on this loan. My wifes illness kept her from working so we lost her car. My truck was critical, HRFC could have taken it like the credit union had done. That might have happened if not for the effort of Miss Karen. She went way out the way to get in touch and when she did she not only listened she understood. In a day we wnent from the repo guy knocking on the door to being able to park at home again! Yes we had to pay the payments, but she worked the process to keep us from getting put out. Itwas rough some of the so called account managers along the way were hard to deal with. Lucky they arent in charge!\r
Karen God Bless you and thank you!
Pros: Lifesavers
Cons: Need more locations
more