The toilet in my 97 year old mother's house didn't work. I was in town from Calgary Alberta for a very short time and needed help fairly quickly. I called Roto Rooter, the person who answered the phone gave the factual info that the service person would be out, give me an estimate, repair the problem if possible and said they could be at our house within the hour. The service man arrived, gave me the estimate and what needed to be done, and repaired the problem. He was the nicest gentleman, was very thoughtful, efficient, and very professional. I paid him, he left and with in another hour, we were paid a visit by another RotoRooter gentleman wanting to know if his service man did the job. \r
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This is what I call a company with the same service philosophy that I run my own company. Service is the name of the game and you have done a tremendous job in my book. Keep up the good work. I will continue to work with roto rooter anytime I need plumbing work. Thank you for your serv ice. Bettye Rodgers
Pros: very professional, very efficient, Tech's name MINO
Cons: I found no cons or drawbacks
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