After spending more time than I wanted to there, and generally being forced into a decision I didn't even realize that I had made, things went from bad to worse. The sales/service manager came out (not before hearing ""yeah, send out Bruno"") to question my decision on why I was no longer interested in the vehicle that I was supposed to ""settle"" with for the next 5 yrs. After briefly explaining myself, in a very tactful, and professional manner the sales/service manager decided he would treaten me with telling me how I owed money for repairs on a vehicle I didnt even own (the vehicle needed work to even pass inspection, and a purchase agreement was never signed, nor any other binding obligation). Not shortly after, he began threatening me with lawyers, making innapropriate comments and stated ""you don't think I can afford a better lawyer than you?!, see you in court!"" I told him I wasn't clear on why he was giving me attitude, & told him I didn't appreciate it, but only to be greeted with more. All in all it was a very unpleasent experience, and going forward I will NEVER for any reason return there, and I STRONGLY suggest that you consider Burdick Ford in central square or elsewhere... In fact anywhere else is better than that joke of a car lot.
Pros: Nothing that I could see
Cons: Pushy sales reps, & unpressional ""management"".
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