Bill's appliance was hired by my warranty company to fix a problem with my range, after 4 months they have been to my home on two occasions and have had the wrong part. I have placed numerous calls to find out why it takes 2 months to receive a part and never received a return call from them. The receptionist always had an excuse for why i couldn't speak to Dawn the lady that handles the parts and scheduling. i have not been able to use my oven for 4 months now because they are so incompetent. I have made a request to have the warranty company to blacklist this horrible excuse for a company so no one else has to deal with these people again. I wish there was an option to give this company a zero star.
Pros: None
Cons: Customer service
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