Wow, this place has gone down in service and value and atmosphere compared to a few years ago. Maybe it's since they were bought by a corporate entity, I don't know. But every time I go in, the experience is worse.
The people up front are rude, act like they don't care about customers at all. The technicians are competent, but overall it's not a relaxing service or environment.
I won't return to Essentiels Spa - there are plenty of other places in Boulder that are better.
Cons: Really Bad Management and Customer Service
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